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Financial Market Research

TRC’s financial services practice provides custom market research and consulting services that help banks, mutual fund companies, brokerage firms, and credit providers succeed in an increasingly competitive and regulated environment.

These firms need information about the desires and preferences of customers – whether they are end consumers or intermediaries selling to the consumer – and how best to serve their most profitable relationships. They require intelligent feedback so as to optimize the mix of traditional and emerging service and distribution channels.

They seek advice on ways to best allocate resources to keep customer satisfaction high and churn low. And, they must monitor all-important perceptions of their brands – among current and potential customers – to ensure that industry consolidation and geographic expansion do not erode the image they have worked so hard to establish.

For nearly two decades, our financial market research company has built partnerships in the financial services arena by filling these information needs and, more importantly, by providing our clients with actionable, thoughtful recommendations for meeting their business goals.

Let us put this experience and insight to work for you.

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Case Studies on Financial Services Market Research

After deep analysis and thorough examination, our clients can fully grasp the needs and wants of their industries. We provide valuable data and insights into what is needed for success.

Finance

Not Just Segments, but Deeply Personified Segments

A modern bank wanted to know how to segment and define their target audience, and also how to communicate to each segment mirroring their language, attitudes, feelings, etc.

Qualitative Segmentation

Finance

Designing a Credit Card for High-End Travelers

A growing regional bank is looking to expand its product line by offering a premium credit card, designed for the population of affluent travelers.

Conjoint Analysis Discrete Choice Conjoint Feature Prioritization

White Papers Related to Market Research in Finance

As an experienced financial services market research company, we’ve gained the knowledge and expertise necessary to share valuable insights with our clients.

Pricing Research

September 25th, 2020

Monadic Price Testing vs Price Laddering

Which should I use, a Monadic design or a Price Laddering technique? It’s a practical question that comes up often in pricing research. With monadic price testing respondents are shown (or read) a single concept, with a single price, and asked abo...

Rajan Sambandam, PhD | President
Price Sensitivity Pricing Research

Feature Prioritization

September 25th, 2020

Identifying Feature Importance: A Comparison of Methods

Understanding what customers want is fundamental to the new product development process as well as to the process of keeping existing products fresh and relevant. To be successful in this area we need to be able to correctly identify what features ar...

Rajan Sambandam, PhD | President
Feature Prioritization Max-Diff Product Development

Our Financial Services Marketing Research Blogs

Make informed decisions based on the latest in financial market research knowledge. Our experts base their perspectives on thorough investigations and analysis.

Fintech Industry

June 10th, 2022

Quantitative Fintech Surveys: Why I Miss the Market Research Interviewer

Learn more about creating optimal Fintech market research surveys with our online survey tips like adding definitions and pre-tests.

Melissa Hoffman | VP/Account Manager

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